Welcome to Royal Caribbean Support
We're here to ensure your cruise experience is seamless from booking to disembarkation. Our helpdesk provides comprehensive support for all your Royal Caribbean cruise needs.
Whether you're preparing for your upcoming voyage, need assistance during your cruise, or have questions after your return, our team is ready to help 24/7.
Frequently Asked Questions
Booking & Reservations
Q: How can I modify my existing reservation?
A: You can modify your reservation through our website or by contacting our helpdesk. Changes may be subject to availability and fees.
Q: What is your cancellation policy?
A: Cancellation policies vary by fare type. Please refer to your booking confirmation or contact us for specific details.
Onboard Experience
Q: What dining options are available?
A: We offer a variety of dining options from casual buffets to specialty restaurants. Most ships feature complimentary dining along with premium options.
Q: Is Wi-Fi available onboard?
A: Yes, we offer several Wi-Fi packages to keep you connected at sea. Packages can be purchased before or during your cruise.
Health & Safety
Q: What health protocols are in place?
A: We follow comprehensive health and safety measures that meet or exceed industry standards. Current protocols are available on our website.
Q: What medical facilities are available onboard?
A: All our ships have medical facilities staffed by licensed professionals to handle emergencies and basic medical needs.